At Belacone, we ensure that tracking your order is simple and hassle-free. Follow the steps below to check your order status.
How to Track Your Order:
- Order Confirmation Email: Once your order is placed, you will receive a confirmation email with your Order ID.
- Shipping Confirmation Email: When your order is shipped, you will receive another email with a tracking number and a link to track your package.
- Track via Website:
- Go to the Order Tracking section on our website.
- Enter your Order ID and registered email/phone number.
- Click on Track Order to view the live status.
Order Status Updates:
- Processing: Your order is being prepared for shipping.
- Shipped: Your order is on its way, and you can track it using the provided tracking number.
- Out for Delivery: Your package is with the delivery agent and will arrive soon.
- Delivered: Your order has been successfully delivered.
What if I don’t receive a tracking number? If you haven’t received a tracking number within 3 business days of placing your order, please contact us at [your email/contact details] for assistance.
Delayed or Missing Orders:
- If your order is delayed beyond the estimated delivery time, please check the tracking details or contact our support team.
- In rare cases of lost packages, we will work with the courier service to resolve the issue.
For any further assistance regarding your order, feel free to reach out to us at our email/contact details. We’re here to help!